The Reject Shop cuts head office roles in major Dollarama integration push

The Reject Shop has confirmed another round of job losses at its Australian head office as its transition to Canadian retail giant Dollarama picks up speed.

The cuts mark the second wave of job losses for the budget retailer since Dollarama snapped it up in a $260 million takeover in July 2025, with back-office operations and processes currently being streamlined and select roles moved offshore to align with global systems.

A spokesperson for The Reject Shop confirmed to nine.com.au that “recent organisational changes” had led to a “limited number of redundancies,” while stressing that the wider business is still expanding.

“The Reject Shop continues to grow its store network, expand its head office team and recruit across the country as it transforms the business to bring even more compelling value to Australians,” the spokesperson said.

“Recent organisational changes supporting this transformation and the company’s growth plans included continued hiring and only a limited number of redundancies.

“Decisions affecting roles are carefully considered, with redeployment opportunities offered where available and appropriate support provided to those affected.”

The head office restructuring follows staff layoffs earlier this year after the high-profile closure of the Castle Hill branch in Sydney’s north-west in June.

The former Castle Hill space is being taken over by rival discount chain Red Dollar in time for Christmas.

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At the time of the shutdown, a spokesperson told nine.com.au the move was tied directly to “transforming its business to deliver even more compelling value and convenience to Australians”.

“This includes optimising our national store network as we grow from approximately 400 stores today towards a target of around 700 stores by 2034,” they said.

“As a result, we have made the decision to close our Castle Hill location in June, and we look forward to welcoming customers until that time. After this date, customers can continue to shop at nearby stores, including Kellyville, Carlingford and Seven Hills.”

Despite the back-office shake-up, the company’s retail footprint is set for a massive overhaul.

The spokesperson confirmed that the Dollarama transition is “already underway and will progress gradually over several years”, promising revamped store layouts, cheaper price points alongside customer favourites, and an aggressive rollout across Australia.

Signs of the shift are already popping up on the ground.

A recent job advertisement for the Hornsby branch in Sydney called for team members to help “prepare for a major transformation”.

The company verified that Hornsby is among the first key locations scheduled for the revamp.

“This year, we intend to renovate 60–80 stores and open 15–25 net new stores across Australia,” the spokesperson said.

“The new stores will create employment opportunities as the network grows in support of our long-term target of expanding from approximately 400 stores today to around 700 across Australia by 2034.”