Hotel worker reveals the biggest 'no-nos' that she sees guests do regularly
Never, ever book your hotel through a third-party website.
At least, that's what one hotel receptionist is recommending to her TikTok followers.
A video creator with the handle @mamafromarkansas shared a clip of the "unspoken rules" that everyone should be aware of when booking, arriving to, and staying in a hotel.
Hotel etiquette involves some unspoken rules. Getty
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"I work a front desk at a hotel and I'm going to read off a list of things you should not do as someone who is coming to visit a hotel," she began the clip.
The video is captioned: "Somebody had to tell y'all how to act."
Her number one "guest no-no" is turning up late. You can't arrive a day after your booking and expect the room to still be available. The creator says that if you don't check in on time, your booking could be voided and the room given to someone else.
When you book, she suggests that you do so directly with the property - not a third-party booking site.
"What's going to happen is your reservation is going to get lost; you need a refund; you need to cancel. Something is going to happen and we cannot touch that reservation because you booked third party," she cautioned.
Some hotel workers in the comments also added that booking directly can often be cheaper.
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It's easiest to book directly with the hotel. Getty
She also warned guests to consider their manners and behaviour when at a hotel. Don't "get mad at employees who are just doing their jobs," she cautioned, also warning people to avoid bringing their kids to the hotel bar.
"This one is really important, number five: please do not bring your kids to any event," she says. Don't "let them run amuck in the hotel and tear things up while you're at the bar getting drunk."
One last issue she reads off her lengthy list is guests who leave a bad review without speaking to the staff first. "You did not give us an opportunity to fix your issues... So why would you write a bad review?"
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If you have a bad experience, tell the hotel staff before leaving a scathing review. Getty
Other hotel workers chimed in in the comment section, most of whom agreed with her laundry list of 'no-nos'.
"As a front desk employee at a hotel, I wholeheartedly agree with you," one person wrote.
"People who don't work in the hotel industry could never understand our frustration with third-party websites."
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