Op shops accused of picking and choosing donations 20231229 p5qloy.html – Breaking News & Latest Updates 2026
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Aussie op shops accused of 'picking and choosing' donations by woman on TikTok

Jemima Skelley
Jemima Skelley

An Australian TikTok user has fired shots at her local op shop for being too "exclusive".

Brisbane-based woman Jessy shared a video, filmed from inside her car outside a Vinnies store, just after she tried to donate some clothes.

"I'm sorry, but when did donating clothes get so exclusive?" she begins the clip, which has since gotten over 100,000 views.

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Watch the video above.

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Brisbane woman Jessy was disappointed by her local op shop. TikTok

Jessy explains she came to Vinnies with a bag of clothes to donate, but was told by a worker that they weren't currently taking any donations.

"Then he said, 'But what have you got, though?' and I said, 'Well, actually, I've got a $200 dress in that pile, I've got all branded stuff and it's practically new'."

She says the man went through her bag, "picking and choosing" the clothes the store would accept as donations.

"He was like, 'Oh, we can take it in' as if he was doing me a favour," she continued.

"Then another lady showed up as I'm putting stuff in the trolley and asked, 'Is this where we donate?'"

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VInnies op shop

Jessy tried to donate a bag of clothes to her local Vinnies. Getty

"I told her it was, but that the guy was picking and choosing what he wants to take in. Then the guy did not even let her donate her clothes."

While some people in the comment section said a similar thing had happened to them, others pointed out she shouldn't be so hard on a store that exists to do charity.

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"I work in an op shop and your attitude is incredibly entitled," one person wrote.

"We get absolutely inundated with donations this time of year, there's a TON of stuff to sift through and not enough space for excess."

More people pointed out that this is a particularly busy time of year for donations, as everyone is on holidays and has time to clean out their closets.

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"I donated five bag of clothes, and when I went to my car I saw them throw it all in the bin 15 minutes later," one said.

"Salvos did the same and told me to take it all to the tip," another wrote.

"So much for recycling!"

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Clothing in an op shop

This time of year, op shops are often swamped with donations. Getty

One person in the comments pointed out that op shops tend to get donated a lot of items that they can't actually do anything with.

"My mum works in a similar shop and they have to do this or people send in trash," they wrote, adding that she sees terrible quality, spoilt, or mouldy clothes by the bagful.

One person recommended Jessy should take her clothes to a women's shelter, as they're always happy to get donations.

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Otherwise, "join your local buy nothing page and give it away," one person wrote. "Or you can you sell a 'bag of size … clothes straight away even if it's just a couple of dollars."

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