Westpac outage hundreds unable to access online banking and eftpos 20251210 p5nmkb.html – Breaking News & Latest Updates 2026
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This was published 9 months ago

Westpac banking services restored after thousands locked out

Yashee Sharma and Emily Bennett

Updated . First published at

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Westpac banking services are now restored after thousands of customers were earlier unable to use online banking services and EFTPOS terminals.

Westpac confirmed it is experiencing the issue this afternoon, but failed to say what is causing the problem.

The company has since confirmed retail and mobile banking services have returned.

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A widespread Westpac outage is affecting several banks. Nine

"Our retail and mobile banking services have now been restored, and EFTPOS payments are working as usual," a spokesperson said.

"We're working to resolve any remaining issues affecting our business clients and apologise for the inconvenience."

The same issue also impacted St George, BankSA and Bank of Melbourne customers today.

According to DownDetector, customers began experiencing issues just before 1pm.

At the peak, more than 1000 people reported an issue with their services.

Westpac also owns RAMS and BT, which are unaffected by today's outage.

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