Fuel prices fuelwatch wa diesel error burk forced to sell most expensive in the state after typo 20260331 p5zkge.html – Breaking News & Latest Updates 2026
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This was published 7 months ago

WA petrol station forced to sell state's most expensive diesel after typo

9News Staff

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A petrol station in Perth's south-east has been forced to sell Western Australia's most expensive diesel because of a mistake that could not be rectified.

Independent fuel retailer Burk is now demanding an immediate change to FuelWatch, the state's fuel-monitoring platform

The retailer in Cannington was forced to sell diesel for almost $4 a litre today after accidentally entering the new price with a costly error.

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Burk Cannington

A fuel station in Perth's south-east was forced to sell WA's most expensive diesel today because of a mistake which could not be rectified. 9News

"We won't sell it at that, it's just a rip-off," Burk managing director Umar Farooq told 9News.

The service station tried to sell the cheapest diesel in the state but instead, a typo made it the most expensive, at $3.97 per litre.

"We tried to rectify it with FuelWatch, multiple calls, multiple emails but we were just told, 'You can't sell it at the price other than what's been reported'," Farooq said.

Petrol companies must report prices to FuelWatch by 2pm every day, something which is required by law to be locked in for 24 hours.

READ MORE: As fuel excise set to be halved, when will fuel prices in Australia go down?

Burk Managing Director Umar Farooq

Independent fuel retailer Burk is now demanding an immediate change to FuelWatch.  9News

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"That means it's almost like a reverse auction," Consumer Protection Commissioner Trish Blake told 9News.

"They have to tell us what their best price is without knowing what their competitors are doing."

But Burk is now pleading for common sense when it comes to genuine errors.

Burk Cannington

It tried to sell the cheapest diesel in the state but instead, a typo made it the most expensive, at $3.97. 9News

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"This is a very unfortunate case," Deputy Premier Rita Saffioti said.

"Happy to take it up with the relevant ministers."

In the meantime, the independent retailer found its own workaround by offering a discount on diesel to customers: simply smile for $1.04 per litre off the advertised price.

FuelWatch website

Petrol companies must report prices to FuelWatch by 2pm every day, something which is required by law to be locked in for 24 hours.  FuelWatch

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Across 17 stations, it's the first mistake for Burk in six years.

As for the employee responsible, Farooq said, "she's going to be really fine".

"She's going to say with us for very long I reckon," he added.

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