Bushfire crisis: Hugs and kind words as Scott Morrison tours South Australia fire

She may have lost her home and her farm, but when Helen Glanville met the prime minister and the South Australian premier she felt she had to apologise.

Ms Glanville escaped the Adelaide Hills bushfire with little more than the clothes on her back, and while her cattle survived, nothing else can be salvaged.

"I told them I was sorry I didn't have any make-up on, but that's because I don't have any anymore," she said as Scott Morrison and Steven Marshall visited the Lobethal emergency relief centre in the heart of the fire ground on Tuesday.

Ms Glanville returned to her Kenton Valley property on Sunday and described the scene as "heart wrenching".

"My property is completely black," she said.

"I designed my own home and now it's just in pieces."

Mr Morrison responded with words of encouragement and a hug as he urged her and her family to take advantage of support services available.

The PM offered similar support for Adelaide Hills winemaker Jan Siemelink-Allen.

While her buildings, including her cellar survived, she lost all 10-hectares of vines.

She said after living through the experience of a disastrous bushfire, she now understood why it was so hard for some people to just leave.

"I understand that incredible pull that you have to go back," she told Mr Morrison while holding back tears.

"It's so heartbreaking.

"When we first came back here all I could think was I should have stayed, or I should have stayed longer or I should have done something differently.

"But I don't know what else we could have done."

The Adelaide Hills fire continues to burn uncontrolled after blackening 25,000 hectares since it was sparked in catastrophic conditions on Friday.

So far 84 homes have been confirmed lost along with about 500 other buildings and hundreds of vehicles.

Agriculture losses worth millions of dollars are also expected with an estimated 1100 hectares of vines destroyed and losses to pear and cherry crops.