Optus call centre workers to lose jobs after review to 'simplify' business
Some Optus call centre workers are facing the sack after the telco conducted a review to "simplify" its operations.
9news.com.au understands more than 100 call centre staff in Adelaide will be made redundant by Optus.
An Optus spokesperson confirmed it would make employees redundant but didn't clarify how many staff.
READ MORE: Jail threat for ex-Qantas boss if he dodges inquiry
Optus will make more than 100 call centre staff redundant. Today
"Optus continually evaluates our organisational structure to ensure it is the right one for meeting our customers' needs," the spokesperson said.
"We have recently undertaken a review and taken steps to simplify our business while still investing in those areas we know matter to our customers.
"As part of this review, we are realigning teams which will impact some roles across our business.
"This has been a challenging decision to make but necessary to strengthen our business."
READ MORE: Cher accused of hiring men to kidnap her own son
The company maintains it has Australian call centres. Adobe Stock
The spokesperson said Optus will look to redeploy some of the workers made redundant.
The company also confirmed that it is maintaining an "onshore footprint" for its call centres as well as having operations overseas.
Share a tip-off, video or photo with us
