Older Google Pixel smartphones recalled after burn injuries

A recall has been issued for some Google Pixel 6a smartphones over fears the device could overheat and catch fire.

In a recall notice released the Australian Competition and Consumer Commission (ACCC) said: "Incidents have occurred resulting in serious burn injuries."

"An overheating battery could pose a risk of fire and/or burns to a user."

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The smartphone was released in July 2022 and sold by popular retailers including JB Hi-Fi, Harvey Norman and Officeworks until April this year.

This issue does not affect all Pixel 6a devices, only those with the model number G1AZG are impacted.

A firmware update which provides new battery management features that mitigate the risk of overheating was rolled out to Google Pixel 6a smartphones on July 8.

Owners of the smartphone have been advised that they do not need to return their devices, but should take steps to check if their phone is affected.

Consumers can visit Google Pixel help page here to find out if their device is impacted.

The new battery management system will be activated for impacted devices once it receives the firmware update and reaches 400 battery cycles. 

If the device is not impacted by the issue, the firmware update will have no impact on battery management and the device will perform the same as before.

Google said some smartphone owners may be eligible to receive the cost of repairs, a cash payment or a Google Store hardware discount credit.

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