NAB hit by major outage disruption across apps and call centres
A major network outage left National Australia Bank (NAB) customers unable to access core digital services, including internet banking and the mobile app, on Wednesday.
The bank confirmed it was experiencing widespread disruption across multiple digital channels, while customers were also facing difficulties contacting customer service.
NAB customers are unable to access internet banking, mobile apps, and NAB Trade following a major network outage. National Australia Bank
The outage affected NAB Internet Banking, the NAB Mobile App, NAB Connect, NAB Trade, NAB Broker, and the JBWere wealth management firm.
"Our team is working to fix this as soon as possible. We apologise for the inconvenience," NAB said in a statement.
The disruption appeared to be unexpected, with no planned maintenance scheduled across any of the bank’s platforms.
By Wednesday evening, NAB said “the issue impacting multiple NAB digital channels has been resolved”.
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