Crumbl cookies sydney bondi people behind viral cookie popup could face legal action experts claim 20241001 p5z6wb.html – Breaking News & Latest Updates 2026
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Organisers of viral cookie pop-up could face legal action, experts claim

Sarah Swain
Sarah Swain

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The people behind what was held out to be a fake "pop-up" shop of a viral American cookie company could be in legal trouble.

Fans were thrilled when social media accounts claimed to be bringing Crumbl Cookies - which counts model Kylie Jenner among fans - to Sydney.

Videos on TikTok account CrumblSydney announced over a few weeks a "one day Crumbl pop up is coming to Sydney", and "Crumbl cookies are coming to Australia".

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A shot from the TikTok account of the 'CrumblSydney' account. TikTok

Hundreds of people lined up at the weekend on Old South Head Road in Bondi to buy them - at a vastly inflated price.

The cookies were sold for $17.50 each - compared with around $7 ($US5) in the US.

Footage from the event shows the organisers using the brand's pink logo and boxes.

Lawyer Sam Macedone from Macedone Legal suggested their actions were "ridiculous" and claimed they "don't have a leg to stand on" if the company takes action.

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One of the TikTok posts about the Crumbl cookies coming to Sydney.

One of the TikTok posts about the cookies coming to Sydney. TikTok

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"What they're doing now is selling these Crumbl cookies with the logo and other bits of people so they are passing themselves off as the US crumble company without permission," he claimed to 9News.

"They'd have to give you a licence to sell.

"It's not even that they're producing cookies here that look like it.

A picture of the cookies on the company's official Instagram page. Instagram

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"It's the actual cookie themselves that they're bringing in. They're making money on someone else's product."

Social media users are also mad, and some accused the organisers of running a "scam".

"They deny being "Crumbl Cookies" yet their name is deceptive. Instead of creating an original brand, they chose to impersonate. Crumbl's policies will likely bring the consequences they deserve," one said.

READ MORE: Melbourne parking inspectors under fire after innocent drivers fined

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"Stale cookies for $17.50 a cookie is highway robbery," said claimed another.

The organisers denied the cookies were stale.

However, others said they were just happy to be able to try the treats.

After the backlash, a statement appeared on the TikTok account this morning.

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It says they "never claimed" to be an official shop, adding they aimed to bring the cookies to Australia by "importing" them.

It confirmed those behind it said they went to the USA and brought them back.

The statement now posted on TikTok by 'CrumblSydney' TikTok

They even showed a shot of an online order totalling over $3000.

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"The event was never about profit. We aimed to bring the cookies to Crumbl fans," the statement said.

They say they followed all the legal rules including surrounding the import, it said.

They said they spent $6000 on cookies and $4000 on flights, as well as $2000 on import duties and $1000 on staff for the day.

They claim what they did is legal and called a "parallel import".

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The people behind a fake 'pop-up' shop of a viral American cookie company could be in big legal trouble.Sweet treat fans were thrilled when social media accounts claimed to be bringing  Crumbl cookies - which counts model Kylie Jenner among fans - to Sydney.

The sellers posted about flying to the USA to get the cookies. TikTok

The account also shared the customs form, showing they declared the cookies coming into Australia.

However the statement said they won't be running any more pop-up shops.

Crumbl was started in 2017 when co-founders Jason McGowan and Sawyer Hemsley teamed up on a quest to bake the perfect chocolate chip cookie.

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Cookies are now sold at more than 1000 bakeries, some of which are franchised, in the USA and Canada.

9News has contacted Crumbl for comment, and the NSW Food Authority, which governs food standards in the state.

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