Coles offers customers surprise rewards after IT glitch shuts down supermarkets nationally for hours
Coles supermarkets have now reopened after a technical issue shut down cash registers at stores nationwide for hours.
A Coles spokesperson said customers will receive triple Flybuys points on their food and groceries this weekend as thanks for their patience.
"And to help customers who were unable to complete their shopping on Friday afternoon, Coles Online is offering free home delivery on orders of $50 and above until Sunday 18 October."
Shoppers were turned away from some Coles outlets after the supermarket's cash registers were hit by an IT issue this afternoon.
Several customers reported being unable to pay for their groceries and some stores were shuttered.
READ MORE: Man charged after allegedly poking Woolworths bread with syringe
Coles at Brunswick East put up a sign telling customers of the technical issues. Nine
Groceries were left abandoned on the checkout conveyor belt. Nine
"Halfway through a shop and we are told that cash registers at all Coles stores are not working due to IT issues," one shopper reported.
"They're not sure for how long. Off to Woolies."
The issue affected all registers, and does not allow transactions to be made with cash.
In some stores shoppers were forced to leave behind trolleys full of groceries and employees unpacked perishable foods from fridges.
The shutters come down on a supermarket at Bondi Junction. Jo Maloon
Fierce rival Woolworths tweeted that it was still open for business.
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