Centrelink to resume debt recovery program after coronavirus freeze 20201028 p5y00b.html – Breaking News & Latest Updates 2026
Advertisement
Advertisement
This was published 5 years ago

Centrelink to resume debt recovery program after coronavirus freeze

Emily McPherson
Emily McPherson

Powered by
Centrelink will resume its debt recovery program from Monday.

Centrelink issued more than 190,000 debt notices through robo-debt in the first nine months of this financial year. AAP

Centrelink's debt recovery program is set to resume on Monday after it was put on hold for seven months due to the coronavirus.

Services Australia will begin contacting welfare recipients from next week if they think they have been overpaid on their welfare benefits.

Advertisement

Victoria will be excluded from the resumption of the scheme, as will other areas if they are in a state of disaster.

READ MORE: Melbourne student in 'scary position' after supplement cut

Repaying the money will be voluntary for all Australians until February 2021, Services Australia said in a statement.

Government Services Minister Stuart Robert said the delay would help people plan for the future.

"This could include adjusting the information they are reporting to Services Australia," he said in a statement.

"As debt activity starts again, Services Australia will work with people to make the process as clear and simple as possible. The agency will explain how debts arose, where to go for more information, how to self-service and offer other support."

The pause in Centrelink's debt recovery scheme has not been without its blunders.

In July, nine.com.au reported on the case of a Perth man who was mistakenly paid $6000 by Services Australia. The man was told he could not return the money until the debt freeze ended.

Advertisement

Centrelink's debt recovery program has been plagued with scandals in recent years as a result of its automated system - know as robodebt - which was wound back last year.

The Federal Government was forced to adjust key details of the robodebt scheme after the averaging system it employed was declared unlawful.

Is currently facing an enormous class action in the Federal Court.

email icon

Contact us

Share a tip-off, video or photo with us

Most viewed in Australia

More to explore