'We need to address the crisis': Hospital workers report rise in abuse

More than 20,000 violent incidents were reported against doctors, nurses and healthcare workers at hospitals across Victoria last year.

In response to the rising number, a peak medical body is now calling on the government to implement stronger measures to improve workplace safety.

Australian Medical Association (AMA) President Dr Danielle McMullen described the risk of violence in medical settings as an unfortunate reality that many healthcare professionals face on a daily basis.

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Medical staff who are attacked at work suffer physical injuries, including serious harm and death, McMullin added.

She said workers also suffer a range of psychological impacts including increased stress, sleep disturbances, moral injury, anxiety, anger, decreased job dissatisfaction, and post-traumatic stress disorder.

"It's a sad fact that many frontline doctors can expect to become victims of workplace violence or aggression," McMullen said.

"Doctors see patients and their families at some of the most stressful times of their lives, and feelings of frustration, confusion and anger are understandable, but when this frustration spills over into violence and aggression, it puts lives at risk. And it's completely unacceptable."

Up to 38 per cent of medical professionals are estimated to suffer physical violence at some point in their careers, according to the World Health Organisation.

The AMA said it's predicted up to 95 per cent of Australian healthcare professionals have experienced the effects of physical and verbal violence.

"Workplace violence also negatively impacts patients, who are at risk of physical and psychological harm because of the violent incidents they may experience and/or witness," McMullen said.

"But it also negatively impacts on patient care and outcomes, as doctors may be affected by impaired confidence and concentration."

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The AMA has developed a new position statement in response to the rising threats against doctors.

They are also calling on governments and hospitals to implement risk-management systems to reduce the impact and instances of workplace violence and investment in reporting.

"We need to address this crisis, and we need to address it now," McMullen said.

"It's in everyone's best interests we do all we can to eliminate violence in the medical workplace."

If you or someone you know is in need of support contact Lifeline on 13 11 14 or Beyond Blue. In the event of an emergency dial Triple Zero (000).

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