One reason luggage can get damaged - and it has nothing to do with baggage handlers
An airport worker has shown a behind the scenes look at how suitcases are sorted while in transit from the plane to the luggage belt.
And it could be a reason your baggage may end up a little worse for wear.
In a TikTok video showing a suitcase dropping down a huge metal chute, a baggage handler pointed out it may not be the fault of a worker if your bag is slightly damaged.
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Suitcases come down a chute on their way to the baggage claim at an airport. TikTok
The clip shows the case careening down the ramp and landing on the moving conveyor belt, with a giant metal arm giving it a shove.
Aussie Maddy Roberts, who posted the footage, said she works as a ramp agent.
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"POV: When people think baggage handlers are the ones responsible for breaking their bags… No sir, it's this big metal arm that abuses your luggage," she wrote.
The video, which appears to have been taken at Brisbane Airport, has had almost 300,000 views.
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An airport worker says baggage handlers are not to blame for damaged bags. Getty
Some said they understood how luggage was wrecked by such airport machinery.
"I used to do baggage handling - I watches someone's bag rip open because they didn't zip it up completely," one person said.
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Nine/Graphic: Polly Hanning
However, not all commenters agreed with what the worker said.
"Maybe, but I've literally watched a baggage handler lift a corner of my mum's electric wheelchair and drop it to show his mate how heavy it was," one said.
"It sure doesn't help but don't act like we don't see you throwing luggage around," said another.
Meanwhile, a baggage handler has shared a warning to travellers over a popular style of suitcase that may actually be putting your belongings more at risk.
The airline worker specifically called out luggage with TSA approved locks that hold the zipper in place, going so far as to calling them "trash".
