Social etiquette pushing in line shops single item nine poll 20250124 p5qpdn.html – Breaking News & Latest Updates 2026
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This was published 1 year ago

'Mind you': The supermarket habit Aussies can't tolerate

Madhurima Haque
Madhurima Haque

Entering a supermarket is like entering a warzone of social etiquette. Whether it comes to trolley users letting people without one go first, or making way in the aisles, it seems Aussies are divided on a number of social faux pas in the shops.

But there is one that we are undoubtedly united by – letting people with a single item go first in line.

Bear in mind, this is still under special circumstances.

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Aussies can't tolerate this one shopping habit. Getty

An overwhelming amount of Aussies believe that the controversial act is ok to go ahead with, but only if it is done in a kind and respectful manner and not seen as "pushing in".

According to a poll conducted by nine.com.au, 85 per cent of responders indicated that they believe it is "not OK to push in at the supermarket, but it's good manners for someone with a full trolley to let a person with a single item through."

"Most people in a supermarket queue will kindly allow you to go in front of them with one item if you ask them politely," another added.

One comment said it is "only fair if you ask other customers if you can get ahead of them.

They add that the courtesy should also be extended the other way: "Mind you it should be obligatory for people with large orders to ask if you wish to proceed first."

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Some believe that tolerance should be shown in certain circumstances, with one shopper sharing, "I have offered on numerous occasions, normally the elderly, small quantities and can't work self service checkouts."

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Is it ok to push in front at a supermarket checkout if you only have one item?

Aussies were overwhelmingly against pushing in the line. Graphic: Polly Hanning

Others had a hardline stance: "Even with one item just wait regardless unless the person in front of you allows you to go before him. Disrespect and rudeness rule in today's world."

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However, some believed there was more nuance to the situation, with five per cent of supermarket shoppers unsure.

They have provided other solutions to those who shop light.

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Supermarket aisle, woman legs and basket for shopping in grocery store. Customer, organic grocery shopping and healthy food on groceries sale shelf or eco friendly retail purchase in health shop

Others found some solutions for light shoppers. Getty

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"I always ask if I need to go ahead in a supermarket line up, but I don't know why people with a few items don't use the self checkout?" one shared.

"There is usually an express line (12 items or less) at big supermarkets, those customers with one item should use these lines," another added.

Meanwhile, 10 per cent believe it's perfectly OK for those with few items to push in, with one shopper even suggesting to "always to go to front of supermarket queue".

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