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'My favourite beauty product was discontinued and I'm not OK'
OPINION -- This year I suffered a major life crisis.
No one died, or got sick. No relationship ended. No one moved out. A pet didn't die. Yet I was bereft.
You see, one of my favourite beauty products, a brand of foundation, disappeared from shelves. Discontinued. Defunct. And I was distraught.
Nine's Merryn Porter has been on the hunt for a new foundation after the one she used disappeared. Supplied
I had been down this road before. But this one hurt, because I had used this brand for years.
It was nothing fancy. A chainstore brand found in some discount stores, pharmacies and supermarkets, but I loved it.
It cost about $30 a bottle, sometimes even cheaper on sale, but it did the job well, I like to think.
It had something I struggle to pronounce, hyaluronic acid, and collagen, and since I had been talked into changing shades to something slightly darker than my natural pale skin colour, it left me with a healthy glow.
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Makeup is very personal for consumers, who can struggle when a product leaves shelves. Getty
So much so in fact that when I didn't have it on, my family was convinced I was unwell.
When it started to disappear from shelves a couple of years ago, I panicked. I started buying up any I could find.
When they stopped being stocked in stores I looked online, and found a stockist on Amazon. So I ordered 10.
When they turned up in the mail wrapped in bubble wrap I was like a junkie who had scored a hit.
I hid them away in the cupboard and would only bring out a new one when I was certain I had squeezed every last drop from the last.
As my supply dwindled, I started searching online again, but it was too late.
I rued the day I didn't buy all 20 online when I could.
Beauty brands often discontinue popular products. Nine
If there had been a make-up black market version I would have found it.
I took to the streets to search for more.
I would ask random shop assistants if they had seen it.
"No," I heard more than once. "It has been discontinued. I don't know why because it was popular. So many people have been asking for it."
As my remaining bottle inched closer to empty, I finally admitted defeat and started looking for an alternative.
I started online, searching up the ingredients I craved.
Then I started carrying my little bottle everywhere. Sales assistants would waste precious drops putting it on their hands to colour match it.
I looked everywhere for the perfect replacement. WireImage
Nothing worked. There was nothing like it. My life was OVER.
There were false starts and false promises.
A sales assistant promised a perfect match but once I got home and tried it, I realised she had lied to me.
I had fallen for her words like a love sick school girl. The realisation I had been duped stung.
I wore that mismatched colour like a walk of shame across my face while I continued to look for an alternative.
My search took me to Sephora. SOPA Images/LightRocket via Gett
My months'-long search finally led me to the spiritual home of young girls and women across Australia – Sephora.
There I found the closest match yet – but at almost triple the price, I am on the hunt for a more affordable alternative.
And I am not alone.
Gavin Northey, an associate Professor at the Department of Marketing at Griffith University, told nine.com.au last year that feeling bereft over the loss of a familiar beauty product was not only common but "totally normal".
He said it was caused by a number of psychological mechanisms, including loss aversion, which led to the aforementioned stockpiling, followed by feelings of loss and even trauma once the supply runs out.
So for now, I keep searching, secure in the knowledge that one day I will find the perfect foundation, only for an employee at a cosmetics company to make it obsolete and hurtle me back to square one.
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