Restaurant hostess reveals three things they 'would never do' as a customer
After starting a job as a restaurant hostess, one woman has taken to TikTok to share some new insight gained on customer etiquette.
The 21-year-old explained there were many things she used to do as a customer that she would never do now, something many who have worked in customer-facing jobs can likely relate to.
"I'm realising that there's a lot of things I used to do when I went to restaurants, that now as an employee, are really annoying and inconvenient or disrespectful," she said at the start of the clip.
You can watch video above.
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One server's tips on customer etiquette has gone viral. TikTok / @not_like_other_girls
In response to her new-found knowledge, the hospitality worker compiled a list of things she would never do as a customer.
The hostess' first tip was to never ask to switch tables after a host directs you to a certain one.
"Even if there's other tables available, the reason that the host is bringing you to that table is because it's that server's section whose turn it is," she said.
The hospitality worker explained most restaurants have a roster rotation so skipping a server might mean fewer tips for them.
Even in restaurants where tips don't apply, rotation systems still exist for efficiency and involve the hosts allocating tables to balance the workload amongst staff.
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The hostess' first tip was to never ask to switch tables after a host directs you to a certain one. Getty Images/iStockphoto
The second suggestion was to practice the old fashioned skill of patience, even if it appears that open tables are available.
"Even though it can be frustrating if you see empty tables but [they're] telling you that you have to wait for a table, there's a couple reasons that might be," she explained.
"The first one is that there are other parties ahead of you who those tables are being reserved for, and another reason is that even though there might be a physically open table, there still could not be enough wait staff on right now to comfortably serve every single table in the restaurant at a time."
The final thing @not_like_other_girls suggested was avoiding the common habit of lingering after a meal is over and the bill has been paid.
The lack of turnover could negatively impact the server's ability to collect tips or potentially cause others waiting for a table to become increasingly impatient with staff.
"If you do wanna sit and linger with your friends for a little bit, I recommend tipping more to make up for the cash that the server would lose by not having another table," she shared.
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Lingering could cause a server to lose tips or have to face impatient customers. Getty Images/iStockphoto
The hospitality worker posted the clip along with the caption: "I feel like the world would be a better place if restaurant etiquette was more widely known so here is my contribution."
It has since amassed over 27,000 views and has invited a flood of comments by others working in hospitality who have similar pet peeves.
"This is why I hated hosting," one wrote.
"I wish more people knew this," said another.
"You can totally tell the different mannerisms from people who work in the food industry and people who haven't!" a third added.
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