Mygov phishing scam explained how to avoid being hacked 20210507 p5y6a3.html – Breaking News & Latest Updates 2026
Advertisement
Advertisement
This was published 5 years ago

Australians targeted by fake myGov email phishing scam

Stuart Marsh
Stuart Marsh

Powered by

Australians are being warned of a new email scam in which hackers pose as myGov employees and then proceed to steal the bank details of unsuspecting victims.

The scam, which is conducted over email, impersonates an official communications message from myGov that asks a user to verify their identity and provide their financial details.

The email contains screenshots from the legitimate myGovID app, and pretend to direct users to a "secure form" to fill out their details.

Advertisement

READ MORE: Elderly woman loses $41 million in phone scam

The scam email contains legitimate screenshots of the myGovID app to trick victims. ATO

ATO Assistant Commissioner Ben Foster said this new phishing scam contains classic warning signs that it is not legitimate such as spelling errors.

"The ATO and myGov does send emails and SMS messages, however will never send you an email or SMS with a hyperlink directing you to a login page for our online services," Mr Foster said.

"In the lead up to tax time, we expect to see more of these malicious attempts to harvest identity details.

"So we encourage everyone to be on alert and take the time to remind family and friends to be on the lookout and stay safe online."

READ MORE: Deepfake nudes change the face of cyber threats

Other scams attempt to impersonate health authorities as Australians worry about COVID exposure. scam

Advertisement

Hank Jongen from Services Australia said people who have received the email should only act if they have provided secure details about themselves.

"If you've opened an email that looks suspicious, don't click any links, open any attachments or reply to it," Mr Jongen said.

"If you've received the suspicious email and provided your myGov sign in information you should take immediate action.

"Change your myGov password and if you've provided your banking details, contact your bank."

Advertisement
Advertisement

If users are still concerned they can contact Services Australia's Scams and Identity Theft Helpdesk on 1800 941 126. The Helpdesk is open Monday to Friday from 8am to 5pm.

email icon

Contact us

Share a tip-off, video or photo with us

Most viewed in Business

More to explore