What older workers can learn from their gen z counterparts 20241003 p5riv4.html – Breaking News & Latest Updates 2026
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What older workers can learn from their Gen Z counterparts

Tom Livingstone

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They've been called lazy, entitled and demanding, with many employers suggesting Gen Z staff aren't willing to put in the hard yards.

But while younger workers often get a bad rap for their attitude in the office, PR boss Jessy Marshall said we can all actually learn a thing or two from Gen Z's approach.

"They get a really bad rap and I don't really know why because honestly, they are a lot of fun," she told Today.

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Gen Z workers want lots of feedback, Jessy said. Getty Images/iStockphoto

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"I think they really want a lot of feedback, at the end of the day, that's what they're after."

Jessy has six Gen Z staff in her office and she said they are really hard workers and good at setting boundaries and once you get comfortable with dishing out lots of feedback, they are really easy to work with.

"I know for me, when I was in my 20s and working really hard, I never asked for feedback, I just like, shut up and put my head down and embedded myself in this stress," she said.

"You didn't tell the employer that you were stressed, whereas I think now they're more vocal, which is great, but they work hard."

Jessy Marshall working with Gen Z Today Show October 3, 2024

She said don't be afraid to correct them in real time, because they will let you know if they are feeling overstressed.  Today

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While it's still important to glean during the recruitment process if the interviewee is the right candidate for the role you are hiring for, Jessy said once they've settled in, don't be afraid to let them know when they've done something wrong.

"I think feedback in real-time is important, they're obviously really good at setting those boundaries and being vocal about feeling overworked or feeling overwhelmed, so just find a happy middle ground," she said.

"At my PR firm, Hive, it's public relations, that's obviously day and night, so on Fridays we try to finish up early, maybe take a long lunch if you've finished all your work for the day."

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