Qld's medical complaints system too slow

Queensland's medical complaints system is dysfunctional and is causing patients and doctors unnecessary distress, the state's top medical body says.

The Australian Medical Association Queensland says reforms in 2013 have failed to resolve unacceptable delays, and another overhaul of the system is urgently needed.

"It's not working as well as it should, we need to have a complaint management system where they get resolved fairly and that patients get resolution but doctors get resolution as well," AMA Queensland President Chris Zappala has told ABC radio.