Warning issued over text scam pretending to offer Optus outage compensation
Authorities have sounded the alarm about a text message scam preying on Optus customers hoping for compensation for yesterday's 13-hour network outage.
The National Anti-Scam Centre, or Scamwatch, has posted an image of the scam in which a text, pretending to be from Optus, encourages recipients to click on a link where they can purporting apply for compensation from the telco.
"Hi there, we apologise for yesterday's network outage," the malicious text reads.
READ MORE: Can you get compensation for the massive Optus outage?
Scamwatch has shared an image of the scam doing the rounds following yesterday's Optus network outage. Scamwatch
"We are offering compensation for all customers impacted. Apply here."
Scamwatch warned against clicking on the link, telling anyone who receives it to ignore and delete the message.
"If you receive a message like this, it's a scam," it said.
"There's no compensation on offer. Don't click the link. Ignore and delete."
READ MORE: Rival telcos boom as customers desert Optus
Optus is yet to commit to compensation for customers affected by the major outage. Dominic Lorrimer
Optus has come under increasing pressure over customer compensation for yesterday's network outage.
The outage prevented customers from using phone and internet services and had a significant impact on health and emergency providers, including triple zero.
At the time the scam was reported, Optus was yet to offer any compensation, but has since announced that impacted customers can receive an extra 200GB of bonus data.
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