iMessage service down for Telstra iPhone users

Telstra customers along the east coast of Australia are experiencing widespread issues with the iMessage and FaceTime service on their iPhones.

Customers across Sydney, Melbourne and Brisbane are reporting issues when sending and receiving messages.

Telstra said it was aware of the issue and was looking into it.

“Our team is working to fix an issue with Apple iMessage and FaceTime for some customers,” Telstra tweeted this morning.

“You can continue to send and received SMS messages.”

It is unknown whether the outage is limited geographically, but users along the east coast have reported issues on Twitter from about 10am today.

Telstra is urging users to use the SMS messaging service while the problem is being fixed. 

"If you press and hold on the message that is stuck sending, you can choose to send it as a text message immediately," a Telstra tweet stated.

"If you hit "more" you can highlight the message and delete it too."