Popular hot tubs recalled over potential scalding hazard

A popular range of hot tubs has been recalled over concerns a sensor fault can give incorrect temperature readings and pose the threat of burns, heat stroke and other injuries.

The Australian Consumer and Competition Commission (ACCC) issued the recall for the Jacuzzi J-200, J-300, J-400 and J-500 collection hot tubs manufactured by Jacuzzi® Hot Tubs between July 29, 2021, and February 9, 2022.

When the spa is in use, the sensors can display the incorrect water temperature, with water being hotter than the temperature shown.

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The hotter water reached by the spa can cause heat stroke injuries and thermal burns, the consumer watchdog warned.

The ACCC said affected customers should visit the Jacuzzi Spas recall webpage to identify if their spa is affected by the recall.

The products are sold in Australia by Spa World AustraliaPool and Spa World Tasmania.

People with one of the recalled tubs should not use it without first checking the temperature with an external thermometer.

The should not enter the water if the external thermometer temperature reads higher than 40 degrees.

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The model number and serial number of the affected hot tubs are engraved into a silver plate in the equipment bay.

For further information or advice, call Spa World Australia on 1300 037 235 or email tempsensor@spaworld.com.au.

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