Commbank app issue leaving customers unable to transfer money 20250530 p5ze2w.html – Breaking News & Latest Updates 2026
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CommBank app services return to normal after transfer and payment error

Yashee Sharma
Yashee Sharma

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An error affecting Commonwealth Bank and NetBank users has been resolved after several hours.

Earlier today, customers were alerted to an issue affecting transfers between accounts and payments.

"You may be unable to make transfers between your accounts or pay someone using PayID or BSB and account number in NetBank and the CommBank app," the bank said.

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Commonwealth Bank app and NetBank customers are unable to transfer money or pay someone due to an issue affecting the system.

Commonwealth Bank app and NetBank customers are unable to transfer money or pay someone due to an issue affecting the system.  Supplied

When attempting to transfer, customers saw a pop-up that read: "Something's gone wrong. Try again a little later."

The issue was not affecting physical cards or ATMs.

Over 450 customers were affected at the height of the issue, according to DownDetector.

The bank has since resolved the problem and CommBank app and NetBank services have been restored.

"We are sorry for the inconvenience. Thank you for your patience," the bank said.

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