Australia post scam hackers impersonating national postal service 20210708 p5y87n.html – Breaking News & Latest Updates 2026
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Aussies warned not to open fake Australia Post email scam

Stuart Marsh
Stuart Marsh

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Australians are being warned of a new scam in which criminals impersonate Australia Post in an attempt to steal financial details of vulnerable victims.

The scam, which comes at a time that many are online shopping, comes as an email that claims the recipient has a package waiting.

The email contains a link which then directs the victim to an "interactive parcel management system".

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READ MORE: Scam warning over fake Bunnings 'loyalty program' email

An example of the email scam being circulated currently. Supplied

There it tells the recipient their package label has been damaged and requires a victims personal and financial details to confirm.

NSW Police, along with Australia's head scam watchdog Scamwatch, have warned user who receive the email to simply delete it.

"Australia Post has been made aware of fraudulent Emails that are circulating advising customers of a "Status: Waiting at the distribution Centre" and prompting them to click on a link to "Start Chat" for delivery arrangements," Australia Post warned.

"Once clicked, the link will lead to a fraudulent "interactive parcel management system" which is designed to steal your personal and financial information."

READ MORE: New scam claims you overpaid your Netflix bill

Australia Post has it will never ask for payment over email or the phone. Ryan Stuart

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The scam is a sort of "phishing attack", in which cyber criminals send hundreds of thousands of emails in an attempt to hook a victim into believing the email is genuine.

On it website Australia Post assured customers that it would never demand payment from customers remotely.

"Australia Post will never email, call or text you asking for personal or financial information or a payment," the national service said.

"Report a suspicious email or text message that appears to be from Australia Post to scams@auspost.com.au and delete it immediately."

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