Hard-working franchisees turfed by global convenience store giant

For seven days a week, 52 weeks a year, for the past decade, Jotika and Sunny Sharma have been the friendly faces at their 7-Eleven store.

The couple worked hard to build their business up, until head office swooped in and took it back.

Now the business owners have been left with no livelihood and zero compensation.

And it seems they aren’t the only ones.

Watch the full video in the player above.

FULL 7-ELEVEN STATEMENT 

7-Eleven Australia works closely with its franchise network and takes its responsibilities seriously.

7-Eleven Australia approaches all individual franchisee matters in a fair and considered way, in line with our contractual obligations and applicable legal and regulatory requirements.

In relation to:

• The Franchisee of the Sutherland Store – the term of their franchise agreement as extended expires on 17 June 2026 and the licence granted to them to operate the Store ceases on that date.
• The Franchisee of the Kensington South Store – the term of their franchise agreement as extended expired on 9 June 2026 and the licence granted to them to operate the Store ceased on that date.
• The Franchisee of the Regentville Store – the term of their franchise agreement expired on 14 December 2025 and the licence granted to them to operate the Store ceased on that date.

Individual franchisee matters differ case by case and we are not in a position to provide further comment on these matters publicly.