NBN nightmares

But many Australians wish they’d never heard of the NBN.

Statement from Telstra spokesperson

We wish to apologise to Ms Emma Corbett and Ms Joanna Imre. This is not the experience we want for our customers and we are happy the matter has been resolved.

In regards to the issue involving Mr Leslight, the TIO has made a ruling on this case and we support that finding.

Statement from NBN Co spokesperson

We know that any disruption to business operations can have a serious impact for business owners and we are pleased to hear these issues have either been resolved or are in the process of being resolved by the customers’ retailer. To help businesses prepare for the switch to the nbn we have created a business readiness checklist on the nbn website: www.nbnco.com.au/business. It’s important to remember the nbn access network is a wholesale-only network. Phone and internet providers on-sell nbn powered plans to business customers.