Consumers have refund rights for festivals

Ticket holders are entitled to a refund when a festival or event is cancelled or changes significantly from what was advertised, a consumer watchdog is reminding Australians.

Consumer Affairs Victoria is launching a national campaign on Tuesday to help revellers being left out of pocket after several festivals were postponed.

Organisers and ticketing agents will also be advised to check their promotional material to make sure they are not illegally banning refunds.