Urgent need for financial system changes

A new survey shows just seven per cent of customers have a high degree of trust in Australia's big banks.

Customer Owned Banking Association boss Mark Degotardi, whose organisation represents building societies and credit unions, says it underlines the urgent need for the Abbott government's financial system inquiry recommendations to be rolled out.

"There's a clear message here that consumers want implementation of the FSI blueprint," Mr Degotardi said, releasing the poll commissioned by Essential Research on Tuesday.