Unwanted christmas gifts returning and regifting rules 20230102 p5rdhn.html – Breaking News & Latest Updates 2026
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This was published 3 years ago

What to do with unwanted Christmas gifts

Tom Livingstone

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When it comes to gift-giving over the festive season, sometimes a Christmas present misses the mark.

So rather than an unwanted gift sitting in a drawer and gathering dust for months (even years) until it's eventually thrown out, regifting is often a popular solution.

But there are some things to consider before you rewrap the item and send it on its merry way.

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Christmas gift exchange unwanted present

Sometimes a Christmas present misses the mark. iStock

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Sydney Morning Herald money columnist Joel Gibson said any type of recycling is a good thing, but people's feelings need to be considered.

"Who gave you the present? How personalised is it? And if your name is engraved on it, I suggest you don't regift," he told Today.

"Another thing to consider is: will they ever find out?"

In many cases, the gift-giver will often provide a receipt with the gift - so as to ensure the sentiment doesn't go to waste.

This in turn comes in handy if you decide you want to return or exchange the unwanted gift.

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But what are your rights when it comes to returning the gift?

Christmas gift return consumer rights

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"You have a right of return under consumer law in Australia if goods are defective or wrongly advertised," Gibson said.

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"There is no legal right for change of mind.

"Most stores will allow a change of mind between 30 and 60 days."

Gibson said different stores have different policies so it helps to have proof of purchase.

"That doesn't need to be a receipt - it would be ideal, but it could be a tag ... a bankcard receipt or statement, it could be that is the only shop in Australia that sells that product," he said.

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"As long as you have some form of proof of purchase, you are in a good place."

See what other advice Joel Gibson had in the video above.

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