Some Jetstar customers booted from Qantas lounges under new rules
Updated . First published
Some Jetstar travellers will be booted from Qantas lounges under new rules coming into effect on July 1.
Customers on Jetstar international flights will no longer have access to complimentary lounge invitations - a single-visit benefit provided by the Qantas Frequent Flyer program or a partner credit card program.
Customers on Qantas-operated flights, Qantas codeshare flights operated by Jetstar and Jetstar domestic flights will, however, still have access "where available".
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The entrance to the Qantas lounge in London. Qantas
Complimentary lounge invitations can be linked to flights via an online portal or transferred to another Qantas Frequent Flyer.
Travellers use social media groups to trade their complimentary lounge invitations with each other.
But the new rules will also block this practice.
Complimentary lounge invitations will soon "only be transferable to someone travelling on the same flight as you".
Neither of these changes will affect Platinum One Frequent Flyers and Platinum One Lounge Invitations.
9news.com.au understands the changes were driven by customer feedback and ensuring the complimentary invitations are used as intended.
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The Qantas domestic business lounge in Perth. Qantas
Qantas lounges are used by flight enthusiasts to relax, eat and drink before their flight or during a layover.
The airline has lounges both domestically and internationally, including Europe, Asia, North and South America, Africa and the Middle East.
Access is usually granted based on the class of travel or Qantas Frequent Flyer, Qantas Club, oneworld or Emirates membership tier.
Lounges can also be accessed by the complimentary lounge invitation or a single-vist Qantas lounge pass.
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