Relatives demand better care at coronavirus-hit Sydney care home where three have died

Relatives today gathered at the Sydney aged care home at the centre of a coronavirus outbreak to protest for better care for their loved ones.

Anthony Bowe said "everyone has got their own horror stories" from Anglicare Newmarch House in Penrith, which reported a third death yesterday evening.

He said his mother had a fall but was still in bed with blood on her sheets as there is no laundry service available.

"They patched her up, they didn't do a good job," he said.

Louise Payne said she worried for her mother in the home.

"I said to my mother on the 22nd of March, 'Mum you're in the safest place in Australia', and now I feel she was in the most dangerous place," Ms Payne told 9News.

Anglicare CEO Grant Millard could only say sorry.

"The basics are being done but, you know, like in a battle, you have to say it's not all that pretty all the time," Mr Millard said.

In a space of ten days, the aged care facility has registered 42 cases of COVID-19, second only to the Ruby Princess.

A total of 28 residents and 14 staff have been diagnosed.

Three residents have died and 55 workers - more than half the staff - have been forced into isolation.

Mary Watson said her mother had been locked in her bedroom for over a week and had missed meals.

"I don't think she has had any kind of basic nursing care at all because they are all so busy," she said.

The government said it has offered "unlimited" workforce support for the home, and deployed an emergency response team.

Another two deaths confirmed today take the NSW death toll to 31, and the COVID-19 pandemic is now responsible for killing 74 across the country.

NSW Premier Gladys Berejiklian today said Newmarch House underlined the "devastating consequences" of the virus in an aged care facility.

Workers and visitors had to be "especially vigilant" for symptoms, she said.

The premier detailed the balance between even tighter social restrictions on aged care facilities and visits by family.

It would be "unthinkable" to suggest loved ones could not have access to parents and grandparents, she said.

She called on workers and visitors to be "especially vigilant" for the "mildest, mildest symptoms" when they are in contact with residents.

Ms Berejiklian urged young children who could not maintain safe social distancing to stay away from aged care facilities.

NSW Chief Health Officer Dr Kerry Chant said aged care facilities had unique health challenges, as the elderly do not always show a lot of COVID-19 symptoms.

Five new cases were reported in NSW overnight. There are 20 people in intensive care units, with 16 on ventilators.

Yesterday more than 4200 people were tested for the virus, and a plan for more widespread testing is expected to be rolled out soon.

It is likely to include those with only mild symptoms.

READ MORE: Immunity after catching coronavirus 'not guaranteed'

Scaled back ANZAC Day commemorations 

Ms Berejiklian said this year would be "a very different" ANZAC Day but that even in isolation people could still "really, really soak up the significance" of the day.

A Dawn Service in Canberra will be televised, and there will be a live stream from a NSW location at 10am.

"We can't turn up to the dawn service, we can't turn up to marches, we can't turn up to those regular things we do," Ms Berejiklian said.

"But what we can do is still honour our servicemen and women, past and present.

"We can still acknowledge those in our family who have served and of course support the RSL in their efforts in making sure everybody appreciates the significance of Anzac Day this year."

READ MORE: How to commemorate Anzac Day during coronavirus shutdown

Ruby Princess departure still on

Almost 300 Filipino crew could be whisked off the infected Ruby Princess cruise before its scheduled departure from Australian waters tomorrow.

NSW Police Commissioner Mick Fuller confirmed the Ruby Princess captain is healthy and will set sail with the stricken ship.

Yesterday, 57 crew were plucked from the boat to fly home.

Do you know more? Email msaunoko@nine.com.au

For breaking news alerts and livestreams straight to your smartphone sign up to the 9News app and set notifications to on at the App Store or Google Play.

You can also get up-to-date information from the Federal Government's Coronavirus Australia app, available on the App Store, Google Play and the Government's WhatsApp channel.