Coronavirus aged care must change calls woman whose mum died epping gardens 20201005 p5xz67.html – Breaking News & Latest Updates 2026
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Aged care policy needs 'scrapping', daughter of COVID-19 victim says, as Grattan Instute delivers damning report

9News Staff

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The daughter of a woman who died from COVID-19 after contracting it at the beleaguered Epping Gardens facility in Melbourne has joined calls to have Australia's aged care policy scrapped.

It comes as the Grattan Institute delivered damning research about the national aged care industry.

The research found parts of the industry were subject to ageism, which fuelled failures as profits were pursued over lies.

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Nicole McGuiness's mum Kathleen (left) died after contracting COVID-19 in aged care. 9News

"There's no accountability to how much they spend on care, how much they spend on board and lodging, and profit they take to buy their Ferraris," the institute's Dr Stephen Duckett said.

The industry was accused of lax accreditation standards, understaffing, and putting profits before people.

Nicole McGuiness, whose mother died from COVID-19 in August, said she could attest to the claims.

Ms McGuiness claimed the management of Epping Gardens had called to say her mother, Kathleen, was doing okay.

Nicole is calling for Australia's aged care policy to be ripped up. 9News

"Within 20 minutes I received another phone call from the geriatrician to talk about my mum's advanced care plan," Ms McGuiness told 9News.

"He didn't think she was going to make it through the night."

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She also claimed that after she found out her mother had tested positive to the coronavirus, "20 phone calls to the nurses station" went unanswered.

Dr Duckett said Australia treated its elderly as "out of sight, out of mind".

"The government needs to throw out the Aged Care Act, which was written in 1997, and start again, with a whole different focus," he said.

The federal government said it had put record funding into aged care.

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It has accepted all six of last week's royal commission recommendations, committing an extra $40.6 million to the area.

Further announcements are expected in tomorrow night's budget.

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