Occupational therapist's confusion after wheelchair social media content banned
Occupational therapist Justin has spent two years building his online presence as Wheelieworx.
His educational content on social media aims to empower people with disabilities to improve their quality of life through practical advice and wheelchair education.
But three weeks ago, Meta, which owns Facebook and Instagram, unexpectedly disabled Justin's social media accounts.
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Occupational therapist Justin has spent two years building his online presence as Wheelieworx. Nine
"They just said you've had activity relating to dangerous individuals or organisations," Justin said.
"Now I thought, that's clearly not me. It's clearly a mistake, I'll hit the appeal."
Meta rejected Justin's appeal, saying the final determination cannot be reversed and the case is permanently closed.
Three weeks ago, Meta, which owns Facebook and Instagram, unexpectedly disabled Justin's social media accounts. Nine
"I have never posted anything controversial, political, dangerous, offensive," Justin said.
Not only has the decision disappointed WheeliWorks followers, but it put the small business owner out of work.
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Justin's educational content on social media aims to empower people with disabilities to improve their quality of life through practical advice and wheelchair education. Nine
After A Current Affair contacted Meta, it told us a technical error was to blame and has since restored Justin's account.
"The accounts were removed due to a technical error, which has been resolved," a Meta spokesperson said.
"We apologise for the inconvenience."
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