Inside Amazon's new monster high-tech operation

After nearly 20 months of construction, Amazon Australia's mammoth 200,000-square-metre warehouse is complete and open.

It's similar in land size to Taronga Zoo - or 24 rugby league fields.

"In this building, we've got in the region of 600 right now, ultimately this building will create 1500 jobs," Amazon site manager Siddharth Yadwad told A Current Affair.

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"Because we can fit so much more inventory in here, it offers our customers unrivalled choice.

"The second thing is it allows us to operate more quickly. Because we're in the heart of Western Sydney, it allows us to get to our customers faster.

"And the third thing is because we're more efficient, it allows us to maintain our great prices."

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When a shipment is received, an Amazon staffer will do a six-sided check of each item and scan it to ensure it's registered.

Mr Yadwad said tens of thousands of items go through the warehouse for delivery every day and 14km of conveyancing technology helps carry stock and orders around the building.

The site manager explained the conveyancing technology might "look a little bit like a nightclub" with all the different coloured lights, but it actually acts as "a parcel identifier".

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"Basically, what it does is (it) scans the boxes coming through; it figures out what the item is," Mr Yadwad said.

There are also more than 13,000 storage pods and 2000 robots on just one of the three floors within the facility.

More than 100,000 QR codes along the ground tell the robots where to travel to.

The large facility and state of the art technology means Amazon Australia can house 40 per cent more goods than they ever could before and the robots have changed the way the job is done too.

"It's just a different kind of process for me now," Mr Yadwad said.

"The way to think about it is, when you go to the supermarket you walk around to the different goods in different places.

"In this case the stuff comes to you."

And the site manager said the robots don't need to take any sick days either.

"If they're feeling under the weather, we get an army in to fix them," Mr Yadwad said.

There is 2.5 kilometres of special fencing that surrounds the robotic field where they're stored and no one can enter without a robotic vest.

"What I need to do is create a path that's safe for me to walk on," Amazon employee Skye explained.

"What I need to do now is activate my vest … they will sense my vest."

Skye is one of few staff with permission to enter the gates into where the robots are and they immediately slow down when she and her vest are in sight.

"My role is to monitor the floor in case anything drops out, or the pods need a hand. I avoid crashes, or if robots lose Wi-Fi connection, I'll fix it. I ensure everything runs smoothly," she said.

When an order is placed, the robots find the pod with the item and bring it to the staff pickers, before the parcels are selected and sent for packing by employees.

"It's great for the local community, it's great for employment," marketing expert Peter Applebaum said.

"But all I care about - whether I live in Kalgoorlie or Katoomba - is range, convenience and price and if you can give that to me, I'm interested."

Mr Applebaum said it's important for Amazon to get Aussie customers on its side.

"Australians absolutely do not love Amazon, as yet, because Amazon has not given them a reason to love them," he said.

"But being a $469 billion global company, they certainly have the resources to earn our trust and in time, our love.

"For example, if I order something and I get it the next day - which Amazon is absolutely capable of doing now - you're going to get my loyalty and you're going to get my trust."